Hello Harry,

What agent version are you running?
Are you creating a Hyper-V backup plan?

Check this help articles

• https://help.mspbackups.com/backup/hyper-v/nbf
• https://help.msp360.com/cloudberry-backup/backup/vmware/hyperv-cluster

Hi Alexander,

Thanks for the links. However, I am using the standalone VMware/Hyper-V, version, installed directly to the server. It does not detect the Hyper-V configuration and reverts to a basic file server/image backup. Already using 2 other instances of Cloudberry backup on some Linux servers, and quite like it. First attempt at using it on a Windows setup and not impressed with the lack of direct assistance from MSP360 with the configuration. Might have to switch to an alternative.

Harry,

Can you please send me the "About" window screenshot

Also, you can do the following to activate Hyper-V backup functionality you can trial switching the trial edition, if you're not running a commercial license yet. Go to Home>Licensing>Switch Trial Edition


Then Select "VM" edition, if it's not

You should see the VMware and Hyper-V backup options in the top menu if you have the correct license/edition applied. It's not about detecting weather you have Hyper-V on your Server or not at that stage

I just checked in the systema and I see 2 Windows Server trials activated. So it looks to be a license/edition type issue. Let me know if the "Switch Trial Edition" suggestion above helps