I'm running Cloudberry Backup v 7.8.2.280 on Windows Server 2016 and it won't launch the app. It was working a month ago using the free version for restorations. I am also using Cloudberry Backup Ultimate on a similar server, which is working fine. I noticed that the app wasn't launching and then tried to update to the latest version to try to fix the issue. I've tried reinstalling the app and launching with the Sophos end-point protection turned off. Any suggestions? I would eventually like to purchase another license for my second server.

Event viewer: Application Error
Faulting application name: CloudBerry Backup.exe, version: 7.8.2.280, time stamp: 0x63be95d8
Faulting module name: clr.dll, version: 4.7.3946.0, time stamp: 0x6246bcb6
Exception code: 0xc00000fd
Fault offset: 0x0000000000029f6b
Faulting process id: 0x158c
Faulting application start time: 0x01d92ba20e3f3299
Faulting application path: C:\Program Files\CloudBerryLab\CloudBerry Backup\CloudBerry Backup.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: 455e6918-8f36-4571-94c8-54a22f41cfec
Faulting package full name:
Faulting package-relative application ID:

Event viewer: Windows Error reporting
Fault bucket 1983579990898126528, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: CloudBerry Backup.exe
P2: 7.8.2.280
P3: 63be95d8
P4: clr.dll
P5: 4.7.3946.0
P6: 6246bcb6
P7: c00000fd
P8: 0000000000029f6b
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBC1.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CloudBerry Backu_39e22a972f5a5bd91828464193ab11fd7b2fe9a_4f005385_1c840d29

Analysis symbol:
Rechecking for solution: 0
Report Id: 455e6918-8f36-4571-94c8-54a22f41cfec
Report Status: 0
Hashed bucket: 9cf4de5186e1357a2b87177e050e2ec0