Hello,

We notice that in the MSP360 portal, under Reporting / Capacity Report, it is showing that we have about 47 TB of "orphaned data." I understand from Support that this refers to data that MSP360 has lost track of, and doesn't know if it exists or not. We believe that this data is marked as orphaned because about a couple of years ago we created new buckets in our cloud storage, replacing the old ones and deleting them--this was part of our transition from the old format plans to the new format plans. Since the storage accounts listed in MSP360 seem to refer to these old buckets, we plan to delete them (starting with one to test). I deleted the data under the first orphaned storage account, and it says "User data is queued for deletion" yesterday, but today the storage account was still there and it no longer said that it was queued for deletion. Do I need to synchronize the repository for the computers that this data belonged to for this to take effect? Or am I missing something else?

Thanks!