Hi,

Please provide the tenant domain name where you are experiencing the issue, and I will investigate it. Alternatively, you can open a support ticket with the issue details and share the ticket number here.

Thanks,

Thanks for the response, I ended up cancelling the user deletion and selecting to delete just the user, then I deleted the Storage account destination and storage limit. It seems to be gone now, I will query AWS and make sure removing the storage destination actually removed the data and if it didn't I'll clear it on the AWS side.

Are you going to back up the tenant with a new storage account? If so, please make sure that all your backups have been removed from the M365 backup UI. If the backups are not deleted from the UI and you add a new storage account, you will get inconsistent backups.

No, the tenant is being offboarded. I just need to confirm I'm not being billed to retain their backup history, we agreed to keep it for a month and now we're safe to purge it.