I have found that the new URL tags in version 6.6.0.3 work only in some situations but not others.

Specifically, they DON'T work if used in a posting on Facebook. The workaround I discovered is to edit the URL before using it. Delete everything after ".pdf," and the now "Old Style" URL works fine.

Cloudberry/MSP360 didn't do a very comprehensive testing of their 'new and improved' flags.

Go online and ask them to release your license. They will do it for you.

Only THEY can do that.