Comments

  • Delete Files in Hybrid Plans
    I don't have a specific need for a hybrid backup. It seemed like the efficient choice when setting up a local + cloud file-based backup. I wanted to verify my understanding of the product before splitting the backup plans because this particular client has limited bandwidth. We are only running image and file backup once per day.

    Thank you for your input. I'm going to consider revamping my backup strategies to account for the limitation on hybrid backups.
  • Delete Files in Hybrid Plans
    I've had to circle back to this thread because my client's cloud storage is ballooning. Because Always keep the last version has been checked and there isn't the option delete local deleted files, I can see many files in the backup that have been purposefully deleted and are no longer relevant.

    1) I would like to see purposefully deleted files removed from the backup after the retention period expires.
    2) I don't want files that still exist on the server but haven't been changed within the retention period to be removed from the backup.

    I can't seem to find a setting configuration inside a hybrid backup that will accomplish this.

    Please Advise.
  • MSO365 SMTP Basic Authentication Discontinued
    Sorry for the confusion. I attempted to switch back to using MSP360 SMTP service however the user interface won't permit me to verify my sender email. I've read that other users have had issues switching back from custom SMTP. I have an open ticket for this issue.

    For SPAM related reasons (SPF record etc) I prefer to run the notification over our own SMTP server. Turns out I may have read the article wrong. It appears as though they are not disabling Basic Authentication for SMTP.

    "Today, we are announcing that, effective October 1, 2022, we will begin to permanently disable Basic Auth in all tenants, regardless of usage, with the exception of SMTP Auth."
  • Delete Files in Hybrid Plans
    Thank you for your timely response.

    https://www.msp360.com/resources/blog/tips-from-steve-delay-purge-what-is-it-and-should-i-use-it/

    Just to be clear I followed the advice provided by this article with the exception of missing option "Delete files that have been deleted locally"

    Delete versions older than: 1 day
    Always keep the last version: yes
    Delay Purge: 90 days

    Does "Always keep the last version" override the purging of deleted files?

    The intended behavior is to give my client a 90 day window to realize a file was accidentally deleted. After that the file is gone and the space is recovered.

    I'm also interested in hearing if this is best practice or if keeping all deleted files is better. My concern would be that the required backup space would continue to grow over time.

    Thank you again for your time.
  • Delete Files in Hybrid Plans
    This still seems to be missing. Does this mean for hybrid backups that locally deleted files will not be deleted?

    Would this indicate that the best method is to create a local and a separate cloud job chained together instead of hybrid. I'm on the v7 track.
  • How to sync Hybrid backups?
    Is there any more feedback on this issue? I have a client that has a hybrid file-level backup that is out of sync. I'm trying to avoid doing a full backup due to low bandwidth.

    I can't seem to find any way to resync both storage.