Thanks. I have contacted them.

This is a fairly urgent situation as users are having trouble using the server due to slowness.

Not sure how to restore proper server operation, then to figure out what went wrong. Any suggestions would be appreciated.

Also, the application on the CentOS server will not open, I see a small icon jumping up and down then it goes away and nothing opens.

Thanks

Thank you. I tried that too but still the OK button is grayed out.

I was told that connecting to an SMB share is currently not supported in the Linux backup product natively but that it is a feature request.

I was told to please see this KB for a workaround: https://kb.msp360.com/backup-mac-linux/mount-unmount-network-shares-before-after-backup

I'm glad that this options is available. Has anyone else used this KB article procedure? This procedure seems a little difficult and a bit time consuming go set up. The local backup storage is to be kept on a Synology NAS if this matters. Does anyone know of any other options available? We want to backup locally to the NAS and also to the cloud.

Does Backup Size mean different things depending on where on the portal we look?

Thank you all for the very helpful insight into this issue! We will look into this further.

Yes, these backups were made as image based backups. We have a server that is running Active Directory and need to do a system state restore.

I asked the question about the ability to restore the system state because the UI on the locally installed MSP360 software shows 4 different type of date to restore though only Restore Image Based Backup is select-able. The other three options including the option to Restore System State are grayed out.

Thank you.

If an image backup was created can a System State Restore be performed? If no, what options or workarounds are there to restore the system state from an image backup?

Thank you.

Thank you David! I think that I noticed a note that said that an improvement was to come out in 2019 to make management yet easier. Do you know if this was in fact developed and rolled out?

We are seeing this error on a Windows 10 machine on both local and cloud backup plans.

Can the upgrade normally be accomplished by installing over the older version? Is Uninstall / Restart PC / Install process you mentioned only needed if this upgrade process fails?

Thank you. If we edit the backup schedule after the full backup has started, will the backup dynamically adjust based on revised setting hours and/or setting bandwidth?

I may have found at least part of the problem. It appears that we set the bandwidth in Online Backup on the server as well as via the mspbackups.com/Admin / Remote Management / Edit / Edit Options / Bandwidth setting portal. When I tried to eliminate the bandwidth setting via the Online Backup application on the server, it appeared to remove the Bandwidth setting but the setting would return again. When I removed the bandwidth setting via the <a href="http://mspbackups.com" target="_blank" rel="nofollow">mspbackups.com</a> portal then the bandwidth setting control was regained. I presume that this means that the <a href="http://mspbackup.com" target="_blank" rel="nofollow">mspbackup.com</a> settings trump the Online Backup Bandwidth settings.

Thanks David. Understand concerning the initial full backup running to completion

I appreciate any information you might have concerning the bandwidth changes question.

Does anyone have any feedback concerning why the backup can't be stopped then again started without having the start the entire full backup again?

Does anyone know when Bandwidth modifications take effect? When we change bandwidth with the full backup running the change seems to be ignored.