Thank you! I received the ticket email so I will continue communication there. I will also perform a re-sync of our repositories. Thanks again for your quick response and assistance!

Hi Anton
Thank you for the quick response! I apologize, I had to send the diagnostic log twice (I forgot to include a link to this post in the first one). You can ignore the first one if needed.
Also, I wanted to let you know that the update process eventually finished on its own after roughly an hour. I came back to the server and noticed the desktop shortcut to CBB was back (it was removed during the update process). We also noticed that during the update process, there was a good amount of disk read activity on the following file: C:\ProgramData\CloudberryLab\CloudBerry Backup\data\cbbackup.db
I assume this is the database file containing our file structure, version information, etc. The file is about 15GB in size. The main reason we updated to the newest version is to try and solve what appeared to be a memory leak in the application. We noticed our last backup did not complete successfully. It was stuck at about 93%. In addition, the application was taking up a large percentage of available memory (the server was running at about 98% RAM utilization). We ended up having to force stop the backup to get the server back to normal. We also noticed the system was also reading the cbbackup.db file during the high memory utilization.
Can you let me know if the log files show any issues?
Thank you again for looking at this for us!