Comments

  • Connections become unresponsive
    Sorry, been traveling for biz. Seems odd that remote accessing a laptop with a closed lid (with appropriate settings) would not work. I've done exactly that on numerous laptops with closed lids with Team Viewer without issue.

    RA is accessing it with closed lid, remote mouse clicks are actually working, just not being displayed on host computer. IOW host RA shows no result from click while actual remote RA computer has done exactly what was requested (launched program).
  • Connections become unresponsive
    Greetings! Yes both laptops are on latest CB RA
    host = Win 10 remote = Win 8.1
    Problem seems to be when remote lid is closed. Open lid and all works well but where/how laptop is stored the lid cannot remain open indefinitely. Other settings are to do nothing when lid closed and set to never sleep or hibernate. Mouse clicks do actually perform the task on remote computer but host CB RA does not see those results.

    Thanks :)
  • Connections become unresponsive
    Same issue for me. CB RA, unattended access, both host and remote are latest version.

    Always connects fine, Windows login control. Initially I have normal/expected mouse usage just fine. But then subsequent logins mouse clicks do not work.

    Mouse clicks do not function on remote laptop. Can see mouse, mouse hover does change icon color, but won't react to mouse clicks. When I hover mouse over the remote computer's Windows button (Start button) the Windows icon disappears. If I have remote computer re-booted it operates fine again....... for a while. :)