Minor annoyance, or something more?
  • Sam Nottage
    0
    Something seems to be out of whack with one of the machines in our system. Backup history shows backup plans being completed normally but viewing plan status shows that the plan has never been run.

    This occurs with only the one machine. As far as I can tell the backups are running properly but, still, it's a little disconcerting. Anyone else seeing this happen? Any ideas?

    (Is there an easy way to post screenshots?)
    Sam Nottage Options
  • David Gugick
    118
    ↪Sam Nottage
    You can post screenshots here. You'll need to upload them using the upload option in the toolbar above the text entry.
    David Gugick Options
  • Sam Nottage
    0
    Aha.
    Plan status:
    zrsb7c0podf59l3u.png

    Backup History:
    hfcimnma8yit6anh.png
    Sam Nottage Options
  • David Gugick
    118
    ↪Sam Nottage
    If you're absolutely positive that those are the same endpoints, then I would ask you open a support case with the support team. I can't find that issue referenced in the system anywhere, and if it really is a problem beyond that one endpoint, it needs to be addressed. They're going to be some maintenance updates on the servers in a couple days. You could wait until after that. Possibly that issue is being addressed (September 22, Thursday 4.00 AM - 7.00 AM PT). But please double check to make sure that they are the same endpoint.
    David Gugick Options
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