The solution would be to move to the WebUI. You can report to Support if you want but the WebUI should not have that issue. https://www.msp360.com/resources/blog/taking-advantage-of-web-access-for-macos-linux/

Neither solution on that page works for web access.
1) I have no idea where Applications is, I did a 'find' at root and it couldn't be found.
2) It says that my version doesn't have web capability, they're working on it.
Any other ideas?
Having the screen be too big and not resizable sounds like it should have been a quick fix, but it's been that way for 2-ish years. That doesn't bode well for the responsiveness of the company or am I missing something?

Are you saying you cannot find the install folder for the product in order to run the commands in the article? Were you able to find the folder but something else is happening when you try to execute the commands. You should have support in that product. What version are you using?

Yes, I'm new to the current generation of linux and do not know where the install folder is, I would have thought that a find would have found it but it didn't. I haven't tried support, I installed the latest free version, thought I'd come here first and look to see if somebody else had the same problem and they have for 2+ years.
But in the meantime I was trying Timeshift, had issues with that, so I removed it but noticed a /run/timeshift folder so thought it had left a lot of useless clutter so I did a rm-rf of it and now the system won't boot so I'm looking at a rebuild. That'll take awhile. Who creates the name of a tool to be the same as a critical system folder? I didn't imagine anybody would, but apparently I was wrong. :-(
But my comment, if others have noticed that MSP360 (or is it CloudBerry, why 2 names?) has a screen too large and can't be resized that makes it unusable, they should have fixed it in 2 years but they apparently didn't.