unatended acess not working
  • burt
    2
    ive tryed changing encryption key ,no success,keep getting user credentials are invalid ,i can briefly conect if i use another user ,but that to disconnects,help plse....
    burt Options
  • burt
    2
    win 7...
    burt Options
  • Gleb
    34
    Hi
    ↪burt
    , have you tried connecting as <Other user> and using the same user credentials? In this case it will either connect you into or show a more informative system error.
    Gleb Options
  • burt
    2
    just says connection terminated by user.remote comp looks like it has a host but cant see it on controling comp
    burt Options
  • burt
    2
    it logs on to remote comp on other user window ,as soon as i try log in with other user it disconnects/terminates session ?and yet host comp looks like it has a host....
    burt Options
  • Gleb
    34
    ↪burt
    , we'll need diagnostic info from the application, please use Menu > Diagnostic > Send to support, mention this thread in the description so it's not lost. Thanks in advance
    Gleb Options
  • burt
    2
    sent
    burt Options
  • Gleb
    34
    ↪burt
    , thanks.
    We're investigating, but it seems you can make it work if you disable "Allow direct internet connections".
    Gleb Options
  • burt
    2
    have no idea where that setting is ,but it seems to have come good all by itself ,all working normaly for now . thxs anyway
    burt Options
  • Gleb
    34
    ↪burt
    , nice to hear that!
    Please reopen your support ticket #161012 if the issue occurs again.
    Gleb Options
  • burt
    2
    ok thxs
    burt Options
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