• climb support
    0
    Hi,

    I get the following error when I try to configure my email settings from the console Tools>Options>Notification Settings.
    -----
    基礎になる接続が閉じられました。送信時に、予期しないエラーが発生しました。
    -----

    translation
    -----
    The underlying connection has been closed. An unexpected error occurred during transmission.
    -----

    I thought it might be a TLS version issue, but as far as I can see in the Windows settings, TLS 1.2 is enabled.
    What are the possible causes?

    Kind Regards,
    Yuuki Ooyama
    Climb inc
  • Alexander Negrash
    30
    What storage destination are you using?
  • climb support
    0

    Hi,

    The backup storage location is Amazon s3.
    I would like to set up email notifications, but is it related to the backup storage location?

    Kind Regards,
    Yuuki Ooyama
    Climb inc
  • Alexander Negrash
    30
    Please provide your contact email through direct message (DM). I will then ask one of our engineers to investigate the issue you're facing
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