Hello . As far as I can see, your ticket is under investigation now. The responsible support engineer will provide further troubleshooting steps, and I'll see to it the further steps are correct and precise.

Now I feel I must explain something. Indeed, due to our focus on the cloud storage the local network backup is yet to be improved.
Technically, CloudBerry Backup for Linux knows nothing of local network storage, which is what causes troubles at times; it runs backup to the local directory where the share is mounted to.

Of course, we do have plans to implement proper support for SMB/CIFS shares along with SFTP shares; we also think of NFS shares but that's in a longer time perspective.
I'd guess it will be late October, but don't take it for granted yet.

Also, is this a Windows share or a Linux one (ex. a NAS device)? If the latter, you might want to try mounting it over SSHFS (here is a nice howto), that works fine for me with a Linux share for like 8 months now.

The "responsible engineer" is not. Had he simply told me this info (doesn't work on mount points) at the outset I wouldn't have wasted man hours on troubleshooting.

You (Cloudberry) need to make this info clear somewhere prominent.

, apologies for the man hours wasted! We will take your recommendation into account.