error on open cloudberrry
  • Cristian
    0
    hello,
    When opening cloudberry I get the following error "Unable to connect to the remote server".
    And I found the IP 50.19.243.6, which is blocked.
    so I need to ask in my work to unblock that ip, to which port do you connect? Is there another ip to which you connect to cloudberry to start?
    regards
    Attachment
    error1 (47K)
    Cristian Options
  • Matt
    91
    ↪Cristian
    We use ports 80 and 443, as for the IP addresses you need to make sure your storage provider IPs are reachable from the machine.
    Matt Options
  • David Gugick
    118
    ↪Cristian
    That's a CloudBerry IP address. I would think the only ports needed are standard 443 and 80.
    David Gugick Options
  • Cristian
    0
    To connect through the application should I just unblock the ip 50.19.243.6 with port 443? Or is there another ip that has to be unlocked?
    (I only need to connect through the application with HTTPS and not through web browser)
    I need to confirm that to talk to my provider, since we are in a secure environment
    Cristian Options
  • Matt
    91
    ↪Cristian
    Make sure you white-list 50.19.243.6 and cloudberrylab.com along with ports 80 and 443, that should be enough.
    Matt Options
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