It sounds like you're using our standalone cloudberry backup product, when you probably should be using our MSP360 managed backup. Managed backup does everything you need, including automatic agent upgrades and centralized management through our SaaS console. I would check it out on the website and reach out for a demo and do a trial. If you're going to stick with the standalone product, then there are silent MSI install options. I would check the help for that information.