Forum
Members
Just installed v3.2.3.148_20211103000805, now it crash dumps repeatedly and apps won't start
Arfa
0
Just hit the update button on CloudBerry backup on my Centos 8 box. Installed rh6_CloudBerryLab_CloudBerryBackup_v3.2.3.148_20211103000805.rpm.
Now it keeps crash dumping and attempting to run GUI or command line apps just hangs with no indication of progress. Logs from /var/log/messages:
Nov 13 20:11:55 boadicea systemd[1]: cloudberry-backup.service: Service RestartSec=100ms expired, scheduling restart.
Nov 13 20:11:55 boadicea systemd[1]: cloudberry-backup.service: Scheduled restart job, restart counter is at 186.
Nov 13 20:11:55 boadicea systemd[1]: Stopped CloudBerry Backup local management service.
Nov 13 20:11:55 boadicea systemd[1]: Started CloudBerry Backup local management service.
Nov 13 20:11:58 boadicea systemd[1]: Started Process Core Dump (PID 136181/UID 0).
Nov 13 20:11:58 boadicea systemd[1]: cloudberry-backup.service: Main process exited, code=killed, status=6/ABRT
Nov 13 20:11:58 boadicea systemd[1]: cloudberry-backup.service: Failed with result 'signal'.
Nov 13 20:11:59 boadicea systemd-coredump[136182]: Process 136172 (cbbLocalManagem) of user 0 dumped core.#012#012Stack trace of thread 136180:#012#0 0x00007fbdbeb5737f raise (libc.so.6)#012#1 0x00007fbdbeb41db5 abort (libc.so.6)#012#2 0x00007fbdc264bf5c _ZN2el4base6Writer15triggerDispatchEv (
libcblCore.so
)#012#3 0x00007fbdc264b21b _ZN2el4base6Writer15processDispatchEv (
libcblCore.so
)#012#4 0x00007fbdc263ba76 _Z12crashHandleri (
libcblCore.so
)#012#5 0x00007fbdbeb57400 __restore_rt (libc.so.6)#012#6 0x00007fbdc15dfcad rotlFixed<unsigned int> (libcryptopp.so.5.6)#012#7 0x00007fbdc1597bc3 _ZN8CryptoPP16IteratedHashBaseIjNS_18HashTransformationEE18HashMultipleBlocksEPKjm (libcryptopp.so.5.6)#012#8 0x00007fbdc1599580 _ZN8CryptoPP16IteratedHashBaseIjNS_18HashTransformationEE9HashBlockEPKj (libcryptopp.so.5.6)#012#9 0x00007fbdc2b7bad1 _ZNK8CryptoPP12PKCS5_PBKDF1INS_4SHA1EE9DeriveKeyEPhmhPKhmS5_mjd (
libcbbCommon.so
)#012#10 0x00007fbdc2b7bf70 _ZN4impl16pbkdf_derive_keyIN8CryptoPP12PKCS5_PBKDF1ENS1_4SHA1ENS1_8RijndaelELi100EEEvR10QByteArray (
libcbbCommon.so
)#012#11 0x00007fbdc2b793f6 _ZN6SHARED7cryptNS12Preparations25get_local_derived_key_urlE7QString (
libcbbCommon.so
)#012#12 0x00007fbdc2b7a28f _ZN6SHARED7cryptNS32decrypt_plan_encryption_passwordERK7QString (
libcbbCommon.so
)#012#13 0x00007fbdc2bd048f _ZN3CBB4Info4Plan6Backup9Encyption7fromXmlER11QDomElement (
libcbbCommon.so
)#012#14 0x00007fbdc2bcb6ed _ZN3CBB4Info4Plan6Backup7fromXmlER11QDomElement (
libcbbCommon.so
)#012#15 0x00007fbdc2bd1f77 _ZN3CBB4Info4Plan10BackupFile7fromXmlER11QDomElement (
libcbbCommon.so
)#012#16 0x00007fbdc2bd0f55 _ZN3CBB4Info4Plan10BackupFile7fromXmlERK12QDomDocument (
libcbbCommon.so
)#012#17 0x00007fbdc2bd5bf0 _ZN3CBB4Info4Plan7Factory6createERK12QDomDocument (
libcbbCommon.so
)#012#18 0x00000000004c5449 n/a (cbbLocalManagement)#012#19 0x00000000004bca3b n/a (cbbLocalManagement)#012#20 0x00000000004bd419 n/a (cbbLocalManagement)#012#21 0x00000000005180c5 n/a (cbbLocalManagement)#012#22 0x00007fbdbfccedd5 _ZN11QMetaObject8activateEP7QObjectiiPPv (libQt5Core.so.5)#012#23 0x00007fbdbfadf8dc n/a (libQt5Core.so.5)#012#24 0x00007fbdbf81c14a start_thread (libpthread.so.0)#012#25 0x00007fbdbec1cdc3 __clone (libc.so.6)#012#012Stack trace of thread 136175:#012#0 0x00007fbdbec11a41 __poll (libc.so.6)#012#1 0x00007fbdc098f2cc nn_poll (libnanomsg.so.5)#012#2 0x00007fbdc2bb04c4 _ZN3CBB6Common13Communication12EventManager7Private3runEv (
libcbbCommon.so
)#012#3 0x00007fbdbfadc91e n/a (libQt5Core.so.5)#012#4 0x00007fbdbfadf8f3 n/a (libQt5Core.so.5)#012#5 0x00007fbdbf81c14a start_thread (libpthread.so.0)#012#6 0x00007fbdbec1cdc3 __clone (libc.so.6)#012#012Stack trace of thread 136172:#012#0 0x00007fbdbec11a41 __poll (libc.so.6)#012#1 0x00007fbdc0998ac3 nn_efd_wait (libnanomsg.so.5)#012#2 0x00007fbdc0990b1e nn_sock_recv (libnanomsg.so.5)#012#3 0x00007fbdc098dc69 nn_recvmsg (libnanomsg.so.5)#012#4 0x00007fbdc098d684 nn_recv (libnanomsg.so.5)#012#5 0x00007fbdc2abb9c0 _ZN13ConfigRequest7requestERK13QJsonDocument (
libcbbCommon.so
)#012#6 0x00007fbdc2abbd80 _ZN13ConfigRequest3getERK7QStringS2_ (
libcbbCommon.so
)#012#7 0x00007fbdc2be337a _ZN12_CBB_Private6getAttERK7QStringPb (
libcbbCommon.so
)#012#8 0x00007fbdc2be386a _ZN3CBB8Property5valueEv (
libcbbCommon.so
)#012#9 0x0000000000480f09 _ZN3CBB15DefaultSettings12getIgnoreSSLEv (cbbLocalManagement)#012#10 0x0000000000479be4 n/a (cbbLocalManagement)#012#11 0x00007fbdbfcdc426 n/a (libQt5Core.so.5)#012#12 0x00007fbdbfcd0374 _ZN7QObject5eventEP6QEvent (libQt5Core.so.5)#012#13 0x00007fbdbfca66ac _ZN16QCoreApplication6notifyEP7QObjectP6QEvent (libQt5Core.so.5)#012#14 0x00007fbdbfca65e5 _ZN16QCoreApplication15notifyInternal2EP7QObjectP6QEvent (libQt5Core.so.5)#012#15 0x00007fbdbfcf585e _ZN14QTimerInfoList14activateTimersEv (libQt5Core.so.5)#012#16 0x00007fbdbfcf3a11 _ZN20QEventDispatcherUNIX13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE (libQt5Core.so.5)#012#17 0x00007fbdbfca4a3b _ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE (libQt5Core.so.5)#012#18 0x00007fbdbfcac826 _ZN16QCoreApplication4execEv (libQt5Core.so.5)#012#19 0x000000000042adac n/a (cbbLocalManagement)#012#20 0x00007fbdbeb43493 __libc_start_main (libc.so.6)#012#21 0x000000000046d495 n/a (cbbLocalManagement)
Nov 13 20:11:59 boadicea systemd[1]:
systemd-coredump
at
192-136181-0
dot
service
: Succeeded.
Nov 13 20:11:59 boadicea systemd[1]: cloudberry-backup.service: Service RestartSec=100ms expired, scheduling restart.
Nov 13 20:11:59 boadicea systemd[1]: cloudberry-backup.service: Scheduled restart job, restart counter is at 187.
Nov 13 20:11:59 boadicea systemd[1]: Stopped CloudBerry Backup local management service.
Nov 13 20:11:59 boadicea systemd[1]: Started CloudBerry Backup local management service.
Any ideas what's up here? Anywhere I can download a prior version to re-install?!
Arfa
Options
Share
0
David Gugick
118
↪
Arfa
You can either uninstall, restart, and then a fresh reinstall, or you'd have to reach out to support for log analysis to identify the issue.
David Gugick
Options
Share
0
Write Comment
bold
italic
underline
strike
code
quote
ulist
image
url
mention
reveal
youtube
tweet
attach
draft
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
Thank you for visiting! Please take a moment to register so that you can participate in discussions!
Sign In
Create Account
All Discussions
Categories
Events
Most Viewed
Trending
Uploads
Categories
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
RMM
Connect (Managed)
Deep Instinct
CloudBerry Backup
Backup Windows
Backup Mac
Backup for Linux
Backup SQL Server
Backup Exchange
Connect Free/Pro (Remote Desktop)
CloudBerry Explorer
CloudBerry Drive
More Discussions
Creation of recovery disk don't start - WAIK is missing, but it is installed
CloudBerry Drive 3.1.0.20 minimise to system tray on start up.
Cloudberry Drive will not start with cache enabled after a forced restart
CloudBerry agent doesnt start, Windows Server 2012
Terms of Service
Useful Hints and Tips
Sign In
Created with PlushForums
© 2024 MSP360 Forum