An MSP client is receiving a warning "No access to 1 files / folders (code: 1601)".
I cannot find any reference to this error.
Can someone please advise why this warning is occurring and how to resolve?
Thank you in advance.
It's an access denied. The service account backing up cannot access a file. You can check the file from backup history and change its ownership of needed. But in general if the service account doesn't have access to a file owned by a different user account, it can't be backed up. Using the backup operator account can help prevent these issues. Or just check the file to see what's going on.
I see. So a specific folder was selected in the plan, and that folder was renamed, and therefore you got an error. Can I assume that you were able to figure this out from the history of the backup plan? If so, just let me know. Thanks.