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Thomas Nielsen
0I get an error running backup:
An unknown error has occurred: Your account has surpassed it's storage limit:
Link to ScreenShot showing error, only valid untll: 5th of july 2020
My license includes 5TB of data:
Screenshot showing licens details. Note that this link is only valid until 5th of july 2020
I have only used 1,5TB of data:
Screenshot of storage used. Note that this link is only valid until: 5th of july 2020
I need to have this problem solved. -
David Gugick
118It's possible the local repository database somehow got out of sync with the storage. You can run a consistency check using the method described here: https://help.msp360.com/cloudberry-backup/restore/about-restore/performing-a-consistency-check -
Thomas Nielsen
0Hi David.
Thanks for your post.
Just Ran a consistency check and updated to the latest version.
There is no change, same error :-( -
David Gugick
118You'll need to submit logs using the Tools Diagnostic option for the team to review.
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