• Dave B
    0
    I am in the process of setting up a new home workstation. I am using the free edition for personal use and backed up my data to s3 glacier in Canada-Central region. Now on the new computer, I installed the free edition and when I add my storage account using IAM credentials, when I go to choose the vaults, only my Oregon vault shows and not my Canada-Central vault. Baffled, I used Fast Glacier with the same IAM creds and can see th canada-central vault, so I know its not a permissions issue with the IAM user.
    I can create a vault in cloudberry, choose canada-central, choose name and OK. I can then see the newly vault created is on AWS glacier dashboard. Now I change the storage account to my Oregon vault, click ok. Once I go back to choose the Canada-Central, the newly created one cant be seen.

    Is there any issue accessing the Canada-Central region vaults?
    running build 6.3.0.276
  • Matt
    91
    Just checked and there seems to be a problem with this Glacier region. We reproduced it and forwarded that information to our R&D.

    Using root account credentials seems to be working fine.

    Thank you for the feedback.
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