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Remote Assistant - Install Issue
I Macpherson
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After entering the activation code I received the message "Freeware Update Failed".
Can anyone help me understand what has gone wrong?
I Macpherson
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Sergey N
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I Macpherson
Try using "I don't have a code button and different e-mail". Please let us know how it goes.
Sergey N
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I Macpherson
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Sergey,
Sorry for the long delay in replying.
It continues to fail - we have tried uninstalling and re-installing using a different e-mail address but continue to receive the attached error message.
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20200424_130115
(263K)
I Macpherson
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Sergey N
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I Macpherson
This is really strange, please contact our support with the Offline Activation code, they will generate the response for you.
Sergey N
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