Q: What is CloudBerry Managed Account?

A: It is our own S3 account we provide you with to evaluate the service. You can get 2GB for free for each trial you install. It’s recommended that you use your own storage for testing (AWS, Azure, Google Cloud Storage, Google Drive, Openstack, S3-compatible, etc.).Once you are finished with the evaluation or if you need to back up more than 2GB, you can switch to your own storage on the Storage Accounts tab

Q: Can I use my own public storage account?

A: Yes, you can use the following storage accounts:

AWS S3: https://mspbackups.com/Admin/Help.aspx?c=Contents/sign_up_s3.html

Microsoft Azure: https://mspbackups.com/Admin/Help.aspx?c=Contents/sign_up_azure.html

Google Cloud Storage: https://mspbackups.com/Admin/Help.aspx?c=Contents/sign_up_google.html

Please note that you​ ​can use a regular Google Account and Google Service Account. If you use a regular Google Account with OAuth when Private Key file is not used, Online Access and Space usage statistics will be ​un​available.

Google Drive: https://mspbackups.com/Admin/Help.aspx?c=Contents/sign_up_google_drive.html
(Please note that Google Drive is not designed for serious integration projects and it is not designed as a backup media. It has a lot of limitations in the API and Google intentionally slows it down when they see a lot of requests. Furthermore we don't support encryption and compression with Google Drive).

Openstack-compatible storage account: https://mspbackups.com/Admin/Help.aspx?c=Contents/help_openstack-compatible_storages_support.html

FTP server (S3 compatible): https://mspbackups.com/Admin/Help.aspx?c=Contents/help_FTP.html

SFTP server (S3 compatible): https://mspbackups.com/Admin/Help.aspx?c=Contents/help_SFTP.html

Q: Can I use my local device as a backup target?

A: Yes, we support local backup to NAS, local and external drive. Check out the link below for more info:

Local backup: https://help.msp360.com/cloudberry-backup/backup-destinations/adding-local-network-storage#local

Mac backup: https://help.msp360.com/cloudberry-backup-mac-linux/backup/backup-types/file-level-backup

Linux: https://help.msp360.com/cloudberry-backup-mac-linux/backup/backup-types/file-level-backup

Q: Can I use my Amazon Standard-IA storage?

A: Yes, in the 4.5 release of CloudBerry Backup, we provide enhanced support of Amazon Standard-IA storage class. You can now automatically set this storage class to all the files you select for the backup.

Learn more at: https://www.msp360.com/resources/blog/backup-supports-standard-infrequent-access-storage-class/

Q: Can I use AWS Glacier?

A: Yes, Managed Backup Service allows automatic archiving of backups stored on Amazon S3 to Glacier. Amazon Glacier has lower cost fees for object storage and allows reducing expenses on backup of rarely used files.

Learn more at: https://mspbackups.com/Admin/Help.aspx?c=Contents/help_move_to_Glacier.html

If you have another part of data where more frequent restore may be needed, you can keep it in Amazon S3 for less expensive and quick restore. Our product can work with both S3 and Glacier at the same time.

Learn more at: https://mspbackups.com/Admin/Help.aspx?c=Contents/using_s3_Glacier_selectively.html

Q: Can I create an Amazon IAM account and use it with Managed Backup Service?

A: CloudBerry Managed Backup service allows using Amazon Identity and Access Management service to create an account with limited permissions. Such an IAM user account can be used when Amazon S3 account contains sensitive information that can be accessed only by the account owner. With Amazon Identity and Access Management you can use all of the CloudBerry Managed Backup features without any risk of unauthorized access to your sensitive data.

Learn more at: https://mspbackups.com/Admin/Help.aspx?c=Contents/using_IAM_account.html

Q: Can I use different storage accounts (e.g. AWS and Azure or Google and SFTP) or different buckets/containers within the same storage?

A: Yes, starting from MBS client version 4.0, you can let your users back up their data to multiple accounts.

Learn more at: https://mspbackups.com/Admin/Help.aspx?c=Contents/help_multiple_storages_support.html