Filebase.com
  • Vincent
    0
    Hi, I recently tried to use explorer with filebase.com . I'm able to enter the account info and test successful but the bucket and folders don't show up and new ones can't be created with explorer. It's as if there's a permissions issue but there are no permissions on filebase....... I'm able to access my S3 accounts so I know it's not a firewall issue and I'm able to create and delete folders and buckets on filebase's website so I know that it working fine. Thanks.
    Vincent Options
  • Matt
    91
    ↪Vincent
    Haven't tested that cloud storage provider, but could you please send us the logs via tools > diagnostic menu? Please add a link to this thread in the issue description while sending the diagnostic info.
    Matt Options
  • Vincent
    0
    Alright, it's sent. Here's some more into.
    Vincent Options
  • Matt
    91
    ↪Vincent
    It's not safe to post your log files here, so I deleted them from the thread. The diagnostic info contains only "Access Denied" messages, they simply refer to the permission errors. Since we don't have any more info on that I'd suggest to contact Filebase support in regards to why this issue occurs.
    Matt Options
  • David Gugick
    118
    ↪Vincent
    Try giving Signature Version 2 a shot in the storage configuration screen.
    David Gugick Options
  • Vincent
    0
    Thanks David but it won't authenticate if I change it to 2.
    Vincent Options
  • David Gugick
    118
    ↪Vincent
    Ok. Worth a try. I checked the filebase.com web site and it's rather lacking in any documentation or useful posts on integration. I think as Matt said previously, you'll need to contact Filebase.com directly and request assistance.
    David Gugick Options
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