Mounted drives disappearing
  • marracci
    0
    WIN10 user. s3 account mapped as network drive.
    When user restarts computer, drives do not appear, even though they are shown in CBDrive app as mounted.
    Drive service has been stopped, restarted. Device has been restarted.
    Uninstalled v3.0.1.5, restarted device. installed 2.4.2.16 . restarted device
    Mounted s3 drive letter - drive appears in windows explorer, and connects to files.
    Mounted second dive letter, CBDrive mounts, but drive letter does not apear in Win Explorer

    After restarting, drive letters do not appear, yet CBDrive shows drives as mounted and drive service running.

    View Answer
    marracci Options
  • MattAccepted Answer
    91
    ↪marracci
    Can't say anything without the logs, so I suggest to do the following:
    1) Install the latest version from scratch
    2) Reproduce the issue
    3) Send us the diagnostics by going to CloudBerry Drive tray icon, right-click and choose Diagnostic, use "Send to Support" button there.
    Matt Options
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