Forever Forward Incremental (FFI) employs in-cloud copy technology to synthesize full backups directly in the cloud, eliminating the need to upload full backups from your local computer each time. This significantly reduces the time required to create a full backup copy. With FFI, each time a new full backup is created in the cloud, the previous full backup is purged, allowing you to store only one full copy in the storage and thus keep your storage costs low.

1) Why am I seeing this kind of size bloat? — SamboNZ

large number of files

2) Is there a way to automatically shrink the database? — SamboNZ

not out of the box

- Could I create a scheduled task to run this automatically on a weekly basis at a time backups are unlikely to be running? — SamboNZ

why not

- If this ran during a backup would bad things happen? — SamboNZ

most likely. I would advise carefully testing this in non-production environment first.

Welcome. Just make sure to pick the right product from "categories" when posting a question

Still in the pipeline

There's a new format for the backups. But can we use Cloudberry Explorer to browse the files? — JHM001

No you can not as the new backup format creates archives and doesn't store files in a plain format. You can always use backup storage browser built in the backup agent

for the schedule/retention settings you can refer to the help article or this forum thread where I explain how it works

Have you tried a clean installation from the website https://www.msp360.com/cloudberry-backup/download/cbeaio/

I have created a support case on your behalf. One of our engineers will reach out shortly

we will need logs to take a look. Please DM me your email address

7.9.5 has been released this week. please try the new version and let me know if you still see the problem

Yes, your understanding is correct. With the New Backup Format, data is packed into archives and stored in generations (full + incremental). The "current" generation, which consists of the last full backup followed by incremental backups, will never be purged until a new full backup starts a new generation. This means that if you don't have full backups scheduled, the retention policy will never work.

Check this forum thread where I explain how retention works in detail. Additionally, you can refer to our help article for more information.

Have you tried viewing the backup storage tab?

You can delete data from the Backup Storage tab in the agent

It's most likely a Synology issue, since everything works correctly in you Azure storage. A quick search for "Synology empty folders" resulted in a bunch of discussions

Are there any files in the folders that were not removed?

This is most likely a software regression after one of the recent updates. This might be fixed with the next release. If you send me your contact email address in DM I can give you a pre-release build to test.

Consistency check just verifies that data on storage is consistent with the selected for backup source data.

I assume you are using legacy backup format, which is a low maintenance mode. Have you considered New Backup Format instead?

We will keep until everyone is satisfied with the new interface

The new backup plan snippet will have progress %.

try using File Transfer feature in MSP360 Connect https://help.msp360.com/cloudberry-remote-desktop/using-remote-desktop/file-transfer#:~:text=On%20File%20Transfer%20dialog%20select,the%20selected%20transfer%20direction%20button.