Hi Alexander ... it's me, once again, trying to continue on this thread.
While sometimes removing and readding the S3 account seems to enough for msp360 not showing some backup chains I manually purged from the S3 bucket, as pointed on my previous screenshots, other times it doesn't seem to be enough, even I'm clearly seeing the backup chain is not on the S3 bucket anymore. If I point a complete new msp360 instance, on Restore-Only mode for example, the purged chain is really not shown. However, when trying to readd to the original msp360, even after shrinking database and everything else, in some cases the deleted chain insists on showing, and I can't have it to go away at all.
Synchronizing Repository, as asked and tried, doesn't seem to change anything.
Do you have any idea from where the backup chains information is coming from, if not from the S3 bucket itself? The chain is really gone, there's no traces on the bucket, but I can't get msp360 to stop showing it.
I have also tried to completly delete the backup plan and recreating, but that seems to change some internal ID and completly new backups are started on the bucket, which is not what I'm looking for. So I believe that's not the direction (delete and recreate the backup plan itself)
Would love some help on how to make msp360 not displaying already deleted, from the S3 bucket, backup chains!
from S3 Browser, no GEN-00001 whatsoever
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removed S3 account, Shrink Repository Database, closed and reopened msp360 before readding the S3 account ... and the purged backup chain keeps showing!
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size on storage NOT AVAILABLE, the chain is not there, space can't be calculated, despite msp360 keeps showing it
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from another fresh MSP360 instance, on Restore-Only mode, only existent chains are really shown, maybe proving the information msp360 insists on showing is not coming from the S3 bucket, but from somewhere else