iirc, the fix for us was to rename the database file and let it build a new one

EDIT: Found the email reply:

- Open the Online Backup software and make sure there are no running plans.
- In the bottom left corner, right click "Backup Service" and choose "Stop Service". Do the same for RM Service if you can see it.
- After that, close the Online Backup software interface.
- Navigate to the database location: C:\ProgramData\Online Backup\Data\
- Rename "CBBackup.db" to "CBBackup-old.db"
- Relaunch the Online Backup software, and the repository synchronization process should be started automatically.
- You will need to start Backup Services back manually by right clicking them and choosing Start Service.

Doesn't look like we have an active support plan. Any idea what it costs to get one, or if there's another place for one off support like this?

EDIT: I also just submitted the logs, which resulted in another disk i/o error when I hit submit

EDIT: I just updated the software to 7.3.0.321 and now on boot I get an error "Error on filling history list". I hit start for backup but it doesn't seem to do anything so far.

I tried creating another restore job and I get "disk I/O error (on two lines) after I click next to select the NAS Backup. I can go into the 3 lines next to the nas backup, however, and click edit and then click to test the credentials and it comes back OK

I also get an error when trying to delete our wasabi account from the storage settings (we stopped using it a year ago)

HI David,

Thanks for replying.

It's Build 7.0.4.3 . We have a NASBackup folder on the NAS, and then Cloudberry connects to that as the backup path \\IPADDRESS\NASBackup. Looks like the last backups through this system were late December.